Terms and Conditions

1. Who offers PlayPort

PlayPort is offered by Franco Javier Vidal, as an individual resident in Argentina, under the brand PlayPort ("we", "us"). Contact: soporte@playport.lat · +34 689 436 003. PlayPort is not yet a company. If that changes, we will update these terms with the new date.

2. What PlayPort is and is not

PlayPort is an app for Macs with Apple Silicon that prepares and launches, on your own computer, Windows games from your Steam library. To run them it uses Wine and other open-source tools. It includes guides and support in Spanish.

PlayPort does not include:

• Games. You buy them on Steam and use them with your own account and copy. We do not sell or distribute games.
• Apple's Game Porting Toolkit. We do not include or distribute it. You download it from Apple, accept Apple's license, and PlayPort detects it and uses it on your Mac.

Limitations you should know before buying:

• PlayPort is in alpha. It may have bugs and may change without notice.
• Only Age of Empires IV and PEAK are supported today. We do not guarantee that any other game will work. Games with anti-cheat may not work.
• Performance depends on your Mac and the game. We do not promise any figures.
• You need a Mac with Apple Silicon (M1 or later), macOS 26 (Tahoe) or later and free disk space (about 60 GB for Age of Empires IV and about 19 GB for PEAK). For Age of Empires IV you also need 16 GB of memory; 8 GB is not supported for now.

3. Orders and payments

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.

• When you buy, you purchase PlayPort from Paddle under Paddle's buyer terms. Paddle collects the payment, calculates and includes the taxes, and sends you the receipt.
• The prices shown on the pricing page include taxes.
• We do not receive or store your card details.
• Before paying you must accept these terms and the refund policy.

4. Subscriptions

• Monthly plan. Includes 1 free month. When the free month ends, the monthly price shown on the pricing page is charged, and then every month until you cancel. Paddle will email you the date and the amount at least 7 days before the first charge.
• Annual plan. A one-time payment for 12 months from the purchase date. It does not renew or charge again automatically. When the 12 months end, the "Play" button in PlayPort is blocked until you buy another year; preparing your Mac, installing Steam and downloading your games stay available. To keep playing, you buy another year from the pricing page.
• Cancelling. On the monthly plan you can cancel at any time from Paddle's buyer portal (link in your confirmation email) or by writing to us. If you cancel before the free month ends, you are not charged and you can use PlayPort until that month ends. After the first charge, cancellation takes effect at the end of the period you already paid and you are not charged again. The annual plan has nothing to cancel.
• Price changes. If we raise the price of the monthly subscription, the new price applies from a billing period after we announce it on our website. Paddle will notify you by email when the change takes effect. If you do not accept it, you can cancel and the subscription ends at the end of the period you already paid.
• Failed payments. If your payment method cannot be charged, Paddle may retry the charge or cancel the subscription and notify you.

5. License to use

We grant you a personal, limited, non-exclusive, non-transferable license to use PlayPort while your plan is in force.

When you pay you receive a license key. When the payment finishes, the confirmation page opens the app and activates it. If the app does not open by itself, paste the key into the app, under Settings › License › "I have a key". Each key can be used on 2 Macs; to use it on another one, release a Mac from Settings › License with "Quitar en este Mac" (the app's Spanish label; translate it if the app gets an English UI). If you lose the key, write to us at soporte@playport.lat from the email you used to buy.

The open-source software that PlayPort uses (for example, Wine) is governed by its own licenses.

You may not resell or share your access, or use PlayPort to play unauthorized copies of games.

6. Games and third parties

The games belong to their owners and are governed by their own terms and by Steam's. Steam, Windows, Xbox, Apple, macOS and the game names are trademarks of their owners. PlayPort is not affiliated with Valve, Microsoft, Xbox Game Studios, Apple or the studios of the games mentioned. You are responsible for complying with the terms of Steam and of each game, and for having the right to use the game you install.

7. Refunds

If a supported game does not work on your Mac, you can ask for a refund within 14 days after each charge. We decide and issue that refund from the Paddle dashboard. If you buy from a country where the law gives you your own withdrawal right (for example, the European Union, the United Kingdom or Brazil), those rights are respected and are not limited by this policy. Details in the refund policy.

8. Age

PlayPort is for people aged 18 or over.

9. Liability

PlayPort is provided "as is", in alpha. To the extent the law allows, we do not guarantee that it will run without interruption or errors, or that any given game will work on your Mac. This does not limit the rights you have as a consumer under the mandatory laws of your country.

10. Changes to the service and to these terms

We may change PlayPort and these terms. We will post the new version here, with its date. If the change is important, we will announce it on the website. If you do not agree, you can cancel.

11. Governing law and claims

This does not limit the consumer rights you have under the mandatory laws of your country (Mexico, Colombia or elsewhere). For any problem, write to us first at soporte@playport.lat. You can also contact Paddle at paddle.net for order and billing questions.

12. Contact

Franco Javier Vidal · PlayPort · playport.lat · soporte@playport.lat · +34 689 436 003. More details on the contact page.