Contact and Support
Last updated: November 14, 2026
Write to us
- Support email: soporte@playport.lat
- Phone: +34 689 436 003
- Language: Spanish.
We reply as soon as we can. We do not guarantee a response time. While PlayPort is in alpha, support is provided by one person.
About purchases, refunds and cancellations
- Cancel or view your order: use the link in Paddle's confirmation email (buyer portal), or write to us.
- Refunds: see the refund policy and write to us at soporte@playport.lat.
- Billing and taxes: Paddle is the official seller of the orders. You can contact it at paddle.net.
Who is behind PlayPort
Franco Javier Vidal, as an individual resident in Argentina, under the brand PlayPort. Site: playport.lat.
Before you write (saves time)
If it is a technical problem, tell us the game, your Mac model and your macOS version. Today we only support Age of Empires IV and PEAK.