Privacy Policy
Last updated: November 14, 2026
1. Who uses your data
Franco Javier Vidal, as an individual resident in Argentina, under the brand PlayPort. Privacy contact: soporte@playport.lat. PlayPort is not yet a company. If that changes, we will update this policy with its date.
2. What data we handle and who handles it
| Situation | Data | Who handles it |
|---|---|---|
| Interest form (Phase 1) | Email, country, answers about price, Mac and games, the optional items you choose to give (a username to contact you by, reason for doubt, how you found us), and your confirmation of age | Us, in a Cloudflare database |
| Purchase or free trial | Payment method, billing details, country, email, taxes, order history | Paddle, the official seller (Merchant of Record), which handles this data as a controller under its privacy notice. We do not see or store your card details |
| What Paddle shares with us | The plan, subscription status (active, trial, cancelled) and the status of payments and refunds, together with the Paddle identifiers of your purchase. Paddle holds your email: we do not store it and we do not send you notices by email. | Us, to give you access and provide support |
| Support | The emails or messages you send us by email or phone, and what you tell us about your Mac and the game. If you lose your key, we recover it by hand using the Paddle purchase id shown on your Paddle receipt | Us |
| The app on your Mac | The app, Steam and your games are stored on your computer (~/Library/Application Support/PlayPort/). The app sends no telemetry or usage data. The only thing it sends is the check of your license (next row). |
You, on your computer |
| License (when you activate, renew or release it, and when you open "Manage subscription") | The app sends our license server your purchase key (or your signed license), a pseudonymized identifier of your Mac and the app version. That identifier is a code calculated from a piece of data of your computer; it is not the serial number, but it is stable and can be used to recognize that Mac, so we treat it as personal data. The server stores the key, plan, status, dates, Paddle identifiers (customer, transaction and subscription), the identifier of each Mac with its first and last date of use, and the subscription management links that Paddle provides. It does not store your email, name or card, sends no telemetry and does no analytics. The server runs on Cloudflare (Western Europe). Cloudflare, like any provider that serves a website, sees your IP address when it receives the request; our code does not store it. | Us, on our license server (Cloudflare). |
| App connections to third parties | The app requests the game images you see on screen from Valve (its content delivery network, the Steam CDN) and downloads the Steam installer from Steam's servers, so Valve receives your IP address. Steam, inside the PlayPort environment, communicates with Valve using your own account; PlayPort does not see your password. For Apple's graphics component (GPTK), the app only opens Apple's developer page in your browser, where Apple asks you to sign in with an Apple account. These third parties handle data under their own policies. | Valve and Apple, under their own policies |
Data from the interest form ("Notify me when purchase opens") is governed by the privacy policy of that form, the one shown when you fill it in. This policy covers the other situations in the table.
We do not ask for Steam passwords. You sign in to Steam directly inside the PlayPort environment.
3. What we use it for
- Giving you access to PlayPort according to your subscription and answering your questions.
- Answering your questions about the subscription. Charge, receipt and cancellation emails are sent by Paddle.
- Activating and renewing your license and checking that it is still valid.
- Handling refunds and disputes.
- Measuring how many people are interested and in which countries, using reports that do not include your email.
- Improving compatibility with games (based on what you tell us in support).
We do not sell your data or share it for advertising. We write to you about game news only if you asked us to.
4. Who we share it with
- Paddle, to process the payment and taxes.
- Cloudflare, which stores the answers to the interest form and forwards the contact email (Email Routing).
- The provider that hosts our license server (Cloudflare, Western Europe region), which stores that data on our behalf and sees your IP when it receives the request.
- Valve, which receives your IP when the app requests game images or the Steam installer.
- Authorities, if the law requires it.
These services may store data outside your country, including the United States and the United Kingdom.
5. How long we keep it
- Interest form: until 8 August 2027, or until you ask us to delete it.
- Purchase and billing data: for as long as the tax and accounting laws that apply to Paddle and to us require.
- Your Mac's identifier (activation): we delete it when you release that Mac from the app, or after 12 months without use, counted from the last time it was used.
- Your license record (key, plan, status, dates, Paddle identifiers and management links): while the license is valid and for 12 months after it expires or you cancel it, for support, refunds and disputes. After that we delete it.
- Email, name, payment and billing: we do not store them. Paddle keeps them under its tax obligations.
- You can ask us to delete your data before those periods end (section 6).
- Support: up to 12 months from the last communication.
6. Your rights
You can ask to see, correct or delete your data, or withdraw your consent, by writing to soporte@playport.lat from the email you used. We reply within 15 business days at most. For payment and billing data held by Paddle, you can also write to Paddle (paddle.net).
7. Minors
PlayPort is for people aged 18 or over.
8. Changes
If we change this policy, we will post the new version here, with its date. If the change is important, we will announce it on the website.
Contact: soporte@playport.lat · +34 689 436 003